Glad you asked!
- Right after you place your order, we’ll start preparing your bikefor shipping from our Pennsylvania warehouse.
- You’ll get an email confirming your order right away, and then (within 24 hours) a second email with your UPS tracking number. Time to start obsessively stalking your bike as it makes its way over to you.
- In 2-3 business days on the East Coast (or 3-5 business days on the West Coast) you’ll be able to stop hitting refresh on that tracking number page, because a beautiful, mint green box will arrive at your door. Hello, Astor! Hello, Mayfair!
- From unpacking to clearing up, our simple, step-by-step guide will take you through assembling your Astor. This takes 30-60 minutes if you’ve never put a bike together, and everything you need to get the job done is included in the box.
- The street is your playground. Ride beautiful, ride simple, ride free.
Important for holiday deliveries: in order to receive by December 24th, you must order by 9pm EST on Sunday, December 20th and select Two-Day delivery or by 9pm EST on Monday, December 21st and select Next Day delivery.