Support Center

Cool- a giant box has arrived at my doorstep, how do I turn it into a bike?

Last Updated: Jan 18, 2016 02:31PM PST
Happy day! Your bike has arrived! Or at least it is nearly a bike - - and you'll need to put on the finishing touch. 

We have an area of our website dedicated to assembly, here.  You'll be guided through the whole process and it shouldn't take you more than 30-60 minutes.

If you find yourself banging your head against the wall, STOP!!! Just send us a note. We're here to help: email us at hello@brilliant.co. Often we can't pick-up in real-time but leave a message with what's going on and we'll have a tech call you back. 

Contact Us

  • Call Us @ 310.853.1337
https://cdn.desk.com/
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